Privacy Policy

Loanseekers provides finance brokerage and credit assistance, operating under the Ausloans Finance Group aggregator arrangement (Australian Credit Licence 383999). We respect your privacy and are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what personal information we collect, how we use and disclose it, and how you can access, correct or complain about how we handle it.

We may collect personal information including (but not limited to) your name, contact details, postcode, date of birth, employment details, asset details, and finance-related information needed to assess your enquiry.

We collect information directly from you when you submit a finance enquiry, use our calculators, contact us, or engage with our marketing. We may also collect information from third parties involved in the finance process.

We use your information to respond to your enquiry, identify suitable finance options, communicate with you, comply with legal obligations and improve our service.

To assist with your enquiry, we may share information with the Ausloans lending network, lenders, aggregators, credit representatives, related entities and service providers. Disclosure is limited to what is reasonably needed to provide our service.

If a formal credit application is required, additional credit-related information may be collected and handled in accordance with the Privacy Act, Credit Reporting Code and any applicable lender requirements.

You may receive marketing communications from us about our services. You can opt out at any time using the unsubscribe link in any email or by contacting us directly.

We use cookies, pixels and similar technologies to operate our website, measure performance and personalise marketing. You can control cookies through your browser settings.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No method of transmission or storage is 100% secure, but we aim to maintain industry-standard safeguards.

You can request access to or correction of the personal information we hold about you by contacting us. We may need to verify your identity before responding.

If you believe your privacy has been breached, please contact us first using the details below or see our complaints page. If your complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For privacy enquiries, contact us at info@loanseekers.com.au or call 0416 776 426. Support is available Nation-Wide.